Refund Policy

We want every guest to have a great time at Arcade Nexus. If you experience any issues with our services or products, we offer a 30-day refund policy for unused credits or unopened merchandise. For game-related disputes, please contact our support team for resolution. Refund requests for game sessions or credits will only be considered if services have not been rendered. Please refer to our full terms for more detailed refund procedures. We’re committed to making your experience enjoyable—if something doesn’t meet your expectations, let us know, and we’ll make it right.